How does it work?

 

 

1. Choose the villa that suits you better and book it. You will receive an email with a code.

 

2. When you arrive, locate your villa with our indications easily

 

3. Pick up the keys where we indicate or introduce the code that we sent you to access the villa

 

4. Live the place!

 

How do you reserve? Booking conditions FAQ Contact

How do you reserve?

 

It is really easy to reserve a villa, chalet or any vacation rental with us, book now and discover The Joy of Living the Place!

Find your vacation rental

Check on our website our available properties and find the one that suits you most. If you have any doubt, you can contact our team and we will advise you

 
Booking request

Once you find the property that you want, click on the reservation link and fill in the form to procceed with the booking request..

 
Booking confirmation

When we receive your request, we will answer as soon as possible with an email confirming your booking or offering an alternative for the same dates

 

Booking conditions

 
Payment

To complete the confirmation of your booking, you need to make a payment of a percentage of the total by bank transfer to the bank account that we will provide you. To see the exact percentage, you need to check the conditions of each area. After this, you will need to send a copy of the receipt of the transfer to This email address is being protected from spambots. You need JavaScript enabled to view it.

Once we check that the payment has been done, we will send you an email with the booking confirmation. 
For the rest of the payment, you need to see the specific conditions of each destination.
Entry and departure

You will receive the keys of the property or the code to access after having made the total payment and the deposit.

The deposit will be returned by bank transfer in up to 10 days in case there are no damages in the property and it is returned in reasonable cleaning conditions.

The entry to the property will be available from 15.00h. If you want to come in earlier, you should contact us.

The time to leave the property the last day will be at 10.00h. If you want to leave later you should contact us.

 
Ocuppation

Children aged up to 2 years old will not count when calculating the price of the stay (but do count in the number of people).

It is totally forbidden to occupy the property with more people than declared when doing the booking.

Pets will be allowed when asking for authorization and if accepted. In case of violating any of this conditions, Villalia reserves the right of asking you to leave the property inmediately, without any compensation for the client.

 
Changes

All cancellations or changes must be notified written or by email.

No changes will be penalized when notifying at least 1 month ahead. In other cases, cancellation policies will be applied. Changes will only be accepted if properties are available.

Given circumstances beyond control of the property (fire,failures,etc), if the property could not be offered, a change will be possible to other property with similar features. In any case, the client will be informed as soon as possible for him to decide to opt for a refund or not.

 
Cleaning

The client will be able to purchase, apart from the obligatory cleaning for more than 7 nights, all the extra cleaning required (12 euros per hour).

The day of departure the property must be left in good cleaning conditions. In other case, the cleaning cost will be reduced from the deposit. .

 
Behaviour

Loud music and parties are forbidden. The infringement of this rule could lead to an inmediate eviction of the property.

It is not permitted to smoke inside the property..

The client agrees to the correct use of the property, as well as respecting the basic rules of civil coexistence specially the ones related to the sleeping hours. It is not allowed to change the place of the furniture. The infringement of this obligations will be notified to the client.

Any extra person in the property must be notified to the company for the calculation of the price.

The property does not have luggage store, nore luggage or any other objects. Villalia does not respond to claims about losses or damages in the mentioned things..

If you have any doubt or question about your stay you can contact us by email or text to our phone or email.

 
Cancellation policy

Cancellations made at least 1 month ahead the entry date will be refunded completely.

In cancellations made less than 1 month ahead of the day of entry will not be refunded UNDER NO CIRCUMSTANCES. E

We recommend purchasing a travel insurance

 
Data privacy

Your personal information will be treated according to the data protection law and will not be given to third parties for commercial uses or any other uses.

 
 

Frequently asked questions

 
Is all cleaning included in the price?

In all properties a weekly cleaning and sheet and towell change will be made.

You can purchase more cleanings, which will cost 10€/hour and will be payed apart from the reserve.

 
Are there additional free services?

We have a cradle and highchair without extra charging for every property, when requested in the booking.

If you need more than one cradle, the extra will have a cost of 30€/week.

 
Are pets allowed?

Villalia reserves the right to admit pets in the properties. The client must make a request in the booking.

 
Is there any discount for children?

Children more than 2 years old will be considered as adults. Younger children will not be considered when calculating the price of the stay.