How does it work?

 

 

1. Choose the villa that suits you better and book it. You will receive an email with a code.

 

2. When you arrive, locate your villa with our indications easily

 

3. Pick up the keys where we indicate or introduce the code that we sent you to access the villa

 

4. Live the place!

 

How do you reserve? Booking conditions FAQ Contact

How do you reserve?

 

It is really easy to reserve a villa, chalet or any vacation rental with us, book now and discover The Joy of Living the Place!

Find your vacation rental

Check on our website our available properties and find the one that suits you most. If you have any doubt, you can contact our team and we will advise you

 
Booking request

Once you find the property that you want, click on the reservation link and fill in the form to procceed with the booking request..

 
Booking confirmation

When we receive your request, we will answer as soon as possible with an email confirming your booking or offering an alternative for the same dates

 

Booking conditions

 
Payment

For the definitive confirmation of your reservation you must enter a percentage of the total amount by credit card or bank transfer to the account number that we will provide. To know the percentage of the amount to pay, you must consult the specific conditions of each destination. If you have made the payment by credit card you will receive the automatic confirmation that has been made correctly and if you choose bank transfer, you must send the email to This email address is being protected from spambots. You need JavaScript enabled to view it.

Once we check that the payment has been done, we will send you an email with the booking confirmation.

For the rest of the payment, you need to see the specific conditions of each destination.

 
Entry and departure

You will be given the keys (or the access code to the villa) in the accommodation after having charged the outstanding amount (if any) and you must provided, for the security deposit, the number of a credit card with expiration date.

We will not charge or block any amount of the card, but if after the departure there was something broken or damaged in the villa itself, we will charge the corresponding amount. After 7 days of the day of departure, the card data will be automatically deleted.

The entrance to the accommodation can be made after 3 p.m. If you wish to occupy the accommodation before you must contact us to request it, and we will consult with our staff.

The time to leave the accommodation on the day of departure will be at 10 a.m. If you want to leave the apartment later, contact us and we will let you know if it is possible.

 
Ocuppation

Children aged up to 2 years old will not count when calculating the price of the stay (but do count in the number of people).

It is totally forbidden to occupy the property with more people than declared when doing the booking.

Pets will be allowed when asking for authorization and if accepted. In case of violating any of this conditions, Villalia reserves the right of asking you to leave the property inmediately, without any compensation for the client.

 
Changes

All cancellations or changes must be notified written or by email.

No modification will be penalized, as long as it is communicated in advance. (This period is different in each destination and season). Changes will be accepted only if the availability of the accommodation allows it.

Given circumstances beyond control of the property (fire,failures,etc), if the property could not be offered, a change will be possible to other property with similar features. In any case, the client will be informed as soon as possible for him to decide to opt for a refund or not.

 
Cleaning

The client will be able to contract, in addition to the cleaning of entry and exit that are included in the price, all those who wish, after consulting. For stays of more than 7 nights you should check when the intermediate cleaning included in the price, according to destination and season.

On the day of departure the apartment must be in a reasonable cleaning condition. Otherwise, the amount equivalent to a cleaning service of the credit card that has been provided as a deposit will be deducted.

 
Behaviour

Loud music and parties are forbidden. The infringement of this rule could lead to an inmediate eviction of the property.

It is not permitted to smoke inside the property..

The client agrees to the correct use of the property, as well as respecting the basic rules of civil coexistence specially the ones related to the sleeping hours. It is not allowed to change the place of the furniture. The infringement of this obligations will be notified to the client.

Any extra person in the property must be notified to the company for the calculation of the price.

The property does not have luggage store, nore luggage or any other objects. Villalia does not respond to claims about losses or damages in the mentioned things..

If you have any doubt or question about your stay you can contact us by email or text to our phone or email.

 
Cancellation policy

In cancellations, you should consult the specific conditions according to destination and season..

We recommend purchasing a travel insurance

 
Data privacy

Your personal information will be treated according to the data protection law and will not be given to third parties for commercial uses or any other uses.

 
 

Frequently asked questions

 
Is all cleaning included in the price?

In all the accommodations an initial and final cleaning will be carried out. In the stays of more than 7 nights, there are intermediate cleanings programmed, but it must be consulted according to the destination and season.

You can request more cleanings if you wish, after consulting.

 
Are there additional free services?

We have a cot and highchair without extra cost per accommodation, which the client must request at the time of formalizing the reservation.

If you need more than one cot and highchair, you will have an additional cost.

 
Are pets allowed?

Villalia reserves the right to admit pets in the properties. The client must make a request in the booking.

 
Is there any discount for children?

Children more than 2 years old will be considered as adults. Younger children will not be considered when calculating the price of the stay.